In addition to its sales activities, Clovis can provide three levels of high quality technical support through its qualified technical staff, after the adequate training on your products.

The goals of Clovis technical services are to :
 Provide a local technical resource, thus breaking the language and culture barriers ; this is extremely important in France as most technical resources in customer organizations are not fluent in English
 Provide useful feedback on your products to your teams
 Analyze the local market segments and opportunities for your products and new niches in which they would have a perfect match

Clovis’ technical department could provide resources to match the following positions :

 Pre-sales and project managers engineers (PPE)
Our resources filling this position will have the ability to :

• Understand all the current functional behavior of your products
• Support the CLOVIS sales force to ensure successful sales of your products
• Assess the complexity of deploying the platforms in a brown or green field
• Assess the cost of operating your products
• Manage the customers’ projects from the pre-sales phase to post-sales and keep track of potential new sales opportunities
• French Market Customer segments’ analysis
• Translate product data sheets and write marketing brochures your products in French

 Technical Consultant Engineers (TCE)
Our resources filling this position will have the ability to perform as a PPE as well as to :

• Demonstrate the added value of your products in a customer network following an evaluation period
• Provide consultancy services to your customers on how to use your products (during the qualification phase and after the product orders)
• Provide training services on your products as well as their used technologies
• Provide product feedback and local market technical requirements analysis
• Setup demos and trials

 Installation and Commissioning engineer (ICE)
Our resources filling this position will have the ability to :

• Install and commission your products
• Operate and maintain the trial platforms (during normal work hours) in the customer premise

Our technical department could also provide several cost effective and attractive packages to meet your exact needs in technical resources.